A Winlock Trojan is preventing me from accessing Windows. What should I do?
Under no circumstances should you pay the ransom—you will never get the promised unlock code from the extortionists.
Use the free service from Doctor Web to unlock Windows when it has been disabled by a Trojan.
We strongly recommend that you file a report with the police.
A criminal offence has been committed against you. Law enforcement authorities need your formal complaint (i.e., a legal reason) to initiate a criminal case against the perpetrators.
If your request for assistance is refused, obtain a written waiver and forward your complaint to a higher police authority—the chief of police in your place of residence.