A Winlock Trojan is preventing me from accessing Windows. What should I do?
Caution!
Under no circumstances should you pay the ransom—you will never get the promised unlock code from the extortionists.
We strongly recommend that you file a report with the police.
A criminal offence has been committed against you. Law enforcement authorities need your formal complaint (i.e., a legal reason) to initiate a criminal case against the perpetrators.
If your request for assistance is refused, obtain a written waiver and forward your complaint to a higher police authority—the chief of police in your place of residence.