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Encoder Trojans are notorious for encrypting data on compromised computers. Such data can be recovered. If you are a Dr.Web user, contact Doctor Web's technical support service as soon as possible.
We strongly recommend that you file a report with the police.
A criminal offence has been committed against you. Law enforcement authorities need your formal complaint (i.e., a legal reason) to initiate a criminal case against the perpetrators.
Be prepared to have your computer temporarily removed for examination.
If your request for assistance is refused, obtain a written waiver and forward your complaint to a higher police authority—the chief of police in your place of residence..
Doctor Web is the Russian developer of Dr.Web anti-virus software. Dr.Web anti-virus software has been developed since 1992.
2-12А, 3rd street Yamskogo polya, Moscow, Russia, 125124