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Unfortunately victims discover they’ve been robbed only after the fact. At this point, the way victims respond to the incident becomes extremely important. Before you follow our recommendations, make sure that the theft occurred as a direct result of a virus. For this purpose, it's enough to briefly interview the employees who have access to the e-banking system. If you or they did not perform an operation that you consider suspicious, a virus or an attacker is likely involved.
We strongly recommend that you go to the police. A criminal offence has been committed against you. Law enforcement authorities need your formal complaint (i.e., a legal reason) to initiate a criminal case against the intruders.
Be prepared to have your computer temporarily removed for examination.
If your request for assistance is refused, obtain a written waiver and forward your complaint to a higher police authority—the chief of police in your place of residence.
Confirmation that an incident of theft has occurred is sufficient grounds for a criminal investigation.
ISPs keep logs of network connections for no longer than two days, so you don’t have much time!
All of the above must be completed within 1-2 days after the theft has been discovered!
Doctor Web is the Russian developer of Dr.Web anti-virus software. Dr.Web anti-virus software has been developed since 1992.
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